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City of Toledo now covering valve issues during smart water meter installs after months of making residents pay out of pocket

in Community/Local News

TOLEDO, Ohio — For months, the city of Toledo has been telling residents they need to pay for broken water valves that contractors encounter when installing the city’s new smart water meters. That has cost some people hundreds, or even thousands, of dollars.

Then, Toledo City Council approved $5.6 million to fix people’s valves earlier this week, following months of WTOL 11 sharing stories of people who were charged for the mandatory replacement.

“It seemed like a really good idea because it said in the letter ‘no expense to the owner,'” Andrew Jergenson, who was charged around $1,000 after a burst pipe during his smart meter installation in November, said. “Well, it didn’t turn out that way.”

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